Dave Carlen
Seasoned Customer Success Manager with extensive sales experience
- Role
- Customer Success Manager at MacStadium
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Dave Carlen
Results-focused and versatile customer success manager, sales and business development management professional with comprehensive experience in leadership of strategic business planning, budget and financial performance, and sales operations management focused on driving financial growth with C-level executives.Critical-thinking and executive with strong business acumen and skilled in identification of opportunities for process improvements to enhance operational efficiency and productivity while reducing costs.Collaborative and creative problem solver with exceptional communication and interpersonal abilities to build rapport with key stakeholders to attract and retain clients while ensuring positive relations and service excellence.
Experience
Customer Success Manager
Jul 2024 — Present
MacStadium provides enterprise-class Apple Mac infrastructure-as-a-service, providing scalable, reliable, and secure private clouds; allocated on dedicated servers for workloads that require macOS. We actively engage with and shape the Apple ecosystem, having been part of it since its inception. Our proprietary software, Orka (Orchestration with Kubernetes on Apple) is our flagship software enablement. Orka is the only way to use native Kubernetes commands to create, control, and automate MacOS VMs.Experienced in the latest AI tools like Claude, Snowflake, ChatGPT and CopilotManaging over 200 companies including many Fortune 500 companies and $20M+ in ARR
Education
University of Utah - David Eccles School of Business
Master of Business Administration - MBA
2004 — 2006
California State Polytechnic University-Pomona
BS, Computer Science
1987 — 1991
Skills
- Product Management
- Consulting
- Solution Selling
- Salesforce.com
- Program Management
- Sales Management
- Professional Services
- Project Management
- Integration
- Crm
- Strategic Partnerships
- Training
- New Business Development
- Saas
- Customer Relationship Management (Crm)
- Leadership
- Management
- Strategy
- Marketing
- Educational Technology
- E-Learning
- Account Management
- Sales
- Lead Generation
- Business Development
- Cloud Computing
- Strategic Planning
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