Dave Baiko

About Dave Baiko

I work at the intersection of customers, product, and delivery, helping organizations define real business problems, design practical solutions, and ensure what gets built actually works in the field.My background spans go-to-market leadership, solution consulting, and product-adjacent roles, including experience in regulated and enterprise environments as well as early-stage and growth-stage companies. I’m most effective in situations where ambiguity is high, customer expectations are real, and outcomes matter.I’ve led customer discovery, solution definition, and enterprise GTM efforts for software and AI platforms, partnering closely with sales, product, and engineering teams to translate complex customer, regulatory, and operational needs into clear, implementable solutions. My work often includes defining end-to-end solution workflows, supporting product requirements, enabling partners, and ensuring delivery aligns with what was sold.I value credibility, clarity, and execution, and I care deeply about building solutions that customers trust, teams can deliver, and organizations can stand behind.

Experience

1. Senior Director of Sales Engineering

   Synergist Technology

   Oct 2025 — Present · Hudson, OH, US

   I sit at the intersection of customers, product, and go-to-market, owning technical discovery, solution definition, and delivery alignment to ensure customer problems are translated into scalable, defensible product outcomes.I lead customer-facing solution design and support go-to-market execution for an AI management platform focused on monitoring, evaluation, governance, and regulatory alignment. My work includes deep customer discovery, defining end-to-end solution workflows, translating business and regulatory requirements into implementable solution designs, and serving as the primary bridge between customers, sales, product, and engineering teams.I’m closely involved in solution validation, product demonstrations, proof-of-value engagements, and customer implementations, ensuring what is delivered aligns with customer expectations and what was sold. I also translate field learnings and customer feedback into actionable inputs that inform product evolution and positioning.

Education

• Miami University- Farmer School of Business

  Interdisciplinary Business Management || Entrepreneurship

Skills

• Start-Ups
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Leadership
• Microsoft Office
• Sales
• Product Development
• Vip Services
• Customer Service
• Marketing
• Immersive Environments
• Social Media
• Social Entrepreneurship
• Startup Development
• Managing Start-Ups
• Entrepreneurship
• Music Festivals
• Camping
• Creative Consultation