Dave Young

WORK HISTORY

EDUCATION

SKILLS

ABOUT DAVE YOUNG

At the heart of most businesses is a simple proposition that delivers long-term value to customers and owners, but is often hidden by layers of complexity and legacy. My approach to leading a major business transformation is to diagnose and strip away complexity, enabling the delivery of the efficiency and effectiveness that maximises sustainable value and growth. This complexity is likely to have built over a long period, driven by a legacy of local optimisations, changing regulation, in-country silos, legacy products and outdated IT architectures and systems. It can become embedded in an organisation’s culture and design, and even feel comforting to the managers and management structures that exist to manage it. I’ve built and led global, enterprise-wide programmes with billion+ pound benefits that deal with these transformation challenges, usually with Digital and IT investment at the heart, impacting millions of customers, hundreds of products and always underpinned by data-led diagnostics and decisioning. My approach combines the clear, context-rich use of data with a strategic design and plan. Robust data-led analysis underpins an objective diagnosis of performance, identification of underlying root causes and measurable corrective actions. It informs the build of the strategic design and plan, resulting in a roadmap that guides an organisation through a multi-year transformation; a roadmap that is adaptable and understandable to all, not rigid and complex. Over the last 15 years I have used this approach to design and lead major transformations, bringing together multiple senior stakeholders often with competing interests. I’ve used it to justify multi-hundred million pound capital investments, and to advise C-suites and Boards using simple fact-based explanations and genuine optionality. It gives a business a real opportunity to achieve long-term, sustainable success.No transformation is simple, but simplicity is always there. It’s a real joy when you find and deliver it.