Dave Warnes

Platform Manager, Shared Documents & Content Technology Platforms at Aviva @Aviva

Norwich, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Platform Manager, Shared Documents & Content Technology Platforms at Aviva @Aviva

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Norwich, GB

EDUCATION

1996 — 1998

Thorpe Adult Education Centre

A Levels, A-Level Business Studies and Sociology

SKILLS

Systems ThinkingBusiness StrategyBusiness Performance CoachingService DeliveryBusiness Process ImprovementProject DeliveryBusiness AnalysisTactical Problem SolvingSalesConsultingGeneral InsurancePrince PractitionerProject PlanningScrumRelationship ManagementRisk ManagementTeam ManagementScrum Product OwnerPerformance ManagementFinancial ServicesProject ManagementCustomer ServiceStrategyCall CentersChange ManagementAnalytical SkillsSales PresentationsLeadershipAgile MethodologiesManagementInsuranceStakeholder ManagementProject CoordinationCoachingCustomer ExperiencePrince2

ABOUT DAVE WARNES

My expertise spans operational contact centres and IT in the UK and offshore/nearshore, with a core focus on Dev/Ops, process efficiency, service improvement, and operational expenditure reduction. I have a proven ability to drive transformational change across a wide range of operational and support functions, delivering sustainable improvements in business performance.I am passionate, energetic and proficient in Agile, Waterfall and Systems Thinking methodologies. I also possesses strong stakeholder management and collaboration skills, effectively engaging with all tiers of businesses, from frontline operations to executive levels.

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Dave Warnes — Platform Manager, Shared Documents & Content Technology Platforms at Aviva at Aviva in Norwich, GB | Unifers