Dave Vitti

WORK HISTORY

ABOUT DAVE VITTI

March of 1997, I started my career @ Business Automation Services, Inc (BAS). We specialized in multi-user software solutions for various depts within the NY SLED markets. Initially, menu driven DOS apps running on 386/486 IBM comps and then of course, with Windows 3.1x, Win95, Win98, W2K, XP, etc. Sink or swim. I learned the systems and provided customer support via phone/remotePC, installation and trainings, testing, systems analysis (DOS to Windows), exhibiting at trade shows, and leading user groups. I also became our in-house IT rep for many years. Using that experience and with my ability to connect and present solutions, I ascended into a Sales & Business Development role.In 2004 we also offered Managed IT Services and threat assessments to our municipal client-base. As we grew that division, I quickly became a Sales leader with everything IT and added value services. IT and Cybersecurity needs had proliferated. We were transitioning into a an MSP (Managed Services Provider) as the Break/Fix IT model was dying; we went from 4 Municipal IT contracts, to 36 and built that slowly, intentionally. All 36 were IT contracts I personally proposed, presented, and won.In contrast, we had 95 unique software accounts when I started (1997) and then 500 when we started the IT division (2004). By 2019, we had well over 975 unique NY State, municipal software accounts, most of them now with multiple software products product/account installs) and we now managed 36, active IT contracts complete with the latest Ransomware protections. Cross selling.I ended my 22 year run with BAS as the VP of Business Development. In 2019, BAS was acquired by Edmunds GovTech and I was named Customer Success Director having 20+ years of vast (BAS) client and product knowledge. After 3+ years of transitioning, I joined another Public Sector, technology Company; Mutualink. NY and Northeast SLED market: Interoperability and Emergency Response. Unbelievable technologies in this realm. Public & School Safety tech is catching up to the needs of the communities; together, we are knocking down tech barriers!Emergency incident management enhances the first responder\'s capabilities starting at Dispatch. Integration is key, leveraging existing tech investments without needing to push or force upgrades. We connect multiple agencies with our agnostic solutions in real-time. Threat assessments start remotely within seconds, creating impeccable situational awareness. Consistent dashboard with smart floor plans! Always interested in connecting and a quick chat. Dave