Dave Vernon
Director @The Forum
Stockport, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Director @The Forum
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EDUCATION
2013 — 2015
Ulster University
Bachelor of Science (BSc) in Customer Contact Planning and Management, Contact Centre Planning
1989 — 1991
Vision West Nottinghamshire College
BTEC OND, Business and Finance
1986 — 1989
Queen Elizabeths School for Boys, Mansfield. Notts
7 GCSE
SKILLS
SalesForecastingProject PlanningCustomer ServiceContact CentreOutsourcingProcess SchedulerCoachingWorkforce ManagementPlanningService DeliveryCustomer ExperienceCall CenterStrategic PlanningCall CentersManagementStakeholder ManagementSchedulingTeam ManagementStrategyContact CentersPerformance ManagementChange ManagementLeadershipOperations ManagementAnalytical SkillsAnalysis
ABOUT DAVE VERNON
I am an award-winning industry recognised expert with 25+ year’s experience in Contact…
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