Dave Schaefer

About Dave Schaefer

Customer Experience Advisor- Digital transformation specialist; specializing in SaaS technology for Enterprise, Mid-Market and SMB. Sold/coached at every level. Passionate about cloud technology/services and customizing solutions to improve ones overall guest/fans/customers’ experience while automating/improving business processes. On premise to cloud software conversion professional for over the last decade. Front end application specialist.

Experience

1. Cx Sales Executive

   SpotOn

   Jan 2020 — Present · Buffalo, NY, US

   Presidents Club 2023-Most Restaurant rooftops 2023 (East Coast)-2023 Company Perseverance award-2nd most Restaurant Referrals Lifetime (2/500) since 20••••23 (Q2) Top 3 in Restaurant units sold (3/50•••23 December AE of the week; final week of fiscal-2022 Account Executive of the year ‍-2022 December AE of the month (1/500)-Worked with Internal Dev and Google to achieve first full online ordering integration between SpotOn/Google (call to action button on Google Business Manager)-Only AE to meet/exceed targets/most NN deals company wide during first 2 quarters of COVID (Out of 600 AE’s)-SpotOn CRM executive field council-Worked with internal dev to develop and rollout SFDC company wide/was the initial individual that advocated and worked with executive team cradle to grave for our companies largest CX application-First individual nationally/industry/company wide to position QR codes for “room service” ordering in Hotels across US (created a trend across country)-worked with SpotOn owners (Zach H) to price/launch newly purchased technology (Seat Ninja 🥷 ) for first SpotOn Reserve client (now over across country. 1st place selling this SaaS service company wide during 1st 2 quarters post launch (1/600)-Mentor to other AE’s/Managers (team lead)-Closed largest and third largest single location deal(s) for SpotOn (over 100 workstations/terminals at each account)-Regional Executive -1st RPOS deals- real estate-on East Coast (1/200) in 2022-2nd highest activated ARR (2022)-3rd highest signed ARR (20••••21 Presidents Club Member Customer Experience Executive for local business owners (NY Market). Leveraging best of breed applications/software/technology to help businesses & provide an enhanced customer experience for one’s guests/fans/customers. Pairing industry best CX technology with the ability to take payments (Fintech). “Don’t be a Square, Be A Circle” #SpotOn

Education

• Canisius University

  Bachelor of Science, Marketing, Management (Double Major)

  2004 — 2008

Skills

• Saas
• Sales Process
• Cloud Computing
• Salesforce.com
• Solution Selling
• Crm
• Databases
• Sales
• Account Management
• Strategy
• E-Commerce
• Marketing
• Software Industry
• Cold Calling
• Leadership
• Business Intelligence
• Sales Operations
• Customer Service
• Sales Management
• Management
• Integration
• Sales Force Development
• Enterprise Solution Selling