Dave Rosenbaum
Sr VoIP,IVR and Call center Engineer
- Role
- Sr Call Center and Ivr Developer at Superdave Llc
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Dave Rosenbaum
Specialties: Call Center Design and support, Computer hardware, Computer Software, Avaya,…
Experience
Sr Call Center and Ivr Developer
Nov 2024 — Present · Omaha, NE, US
Over 30 years of call center migration, development and implementation. Ive worked for some very large companies Wheels, State Farm, FedEx, Dell, Centene just to name a few.Lots of experience on Avaya, Cisco, Nice CXOne and FreePBX call centers.
Skills
- Avaya Ip Telephony
- Sip
- Troubleshooting
- Management
- Security
- Enterprise Architecture
- Computer Hardware
- Voip
- Telecommunications
- Data Center
- Telephony
- Route-IT
- IT Management
- Infrastructure
- Disaster Recovery
- Software
- Call Center
- Vendor Management
- Network Security
- Vmware
- Call Centers
- At&T Business Direct
- IT Service Management
- Process Improvement
- Call Accounting
- Integration
- Networking
- Microsoft Technologies
- Team Leadership
- Servers
- Itil
- Customer Service
- Programming
- Avaya
- Microsoft Exchange
- Firewalls
- Cisco Ip Telephony Design
- Linux
- Cloud Computing
- Customer Satisfaction
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