Dave Risley-Newton Asyl
Head of Operations for m & s Non-retail Uk & Roi @Mitie
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WORK HISTORY
Head of Operations for m & s Non-retail Uk & Roi @Mitie
As the Head of Operations for the Marks & Spencer\'s Non-retail sector I oversee the full scope of security operations across 22 locations. My responsibilities include building and maintaining strong relationships with clients and colleagues, developing and retaining a skilled team, and coordinating all necessary support services to ensure seamless day-to-day operations.I am accountable for meeting and exceeding both financial and operational goals while delivering high standards of customer service. I ensure all contractual obligations from a DC and Service centre prospective and reporting requirements are fully met and maintain regular, transparent communication with clients to address any issues or updates proactively.I also manage all escalated security incidents and emergency situations, ensuring they are handled swiftly, professionally, and in line with best practices.
ABOUT DAVE RISLEY-NEWTON ASYL
Security Professional | Account Manager | Operational Leader | 17 Years in the IndustryWith over 17 years of experience in the security industry, I’ve built a well-rounded career working across a range of sectors – from high-profile government contracts to a leading retail client.Starting as a Security Officer, I’ve progressed through various leadership roles, including Operational Management, and now serve as an Account Manager, where I’m proud to support a pristine retail customer.Throughout my career, I’ve developed a strong track record of delivering high standards in service, compliance, and team leadership. My experience in facilities services has equipped me with the skills to manage complex operations, build trusted client relationships, and lead high-performing teams.I’m passionate about continuous improvement, people development, and maintaining safe, secure environments that support business success.Let’s connect!
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