Dave Reinhart
Senior Manager - Implementation
- Role
- Senior Manager - Implementation at ADP
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Dave Reinhart
Operations and Program Management leader with 20+ years of experience driving performance…
Experience
Senior Manager - Implementation
Mar 2018 — Present · Alpharetta, GA, US
Responsible for client migrations from legacy to strategic HCM platforms specific to HR/PR, Benefits, Time, and, other services for individual clients. Accountable for client relationship management and project team’s ability to deliver client requirements within project deadlines and budget through building and leveraging relationships and driving best practice and continuous improvement across the organization.• Collaborated with other leaders to lead local and virtual project teams to start 38 WFMgr Time migrations against target of 30 starts for FY25• Collaborated with other leaders to lead local & virtual project teams to complete 65 strategic platform migrations against target of 48 in FY24 with an average NPS of 9.3 (out of 10)• Implemented migration support improvements that produced a 12% increase in Net Promoter Scores in FY23• Conducted UAT against client training platform, delivered recommendations, and oversaw implementation of the myLearning@ADP platform used by clients migrating to Vantage
Education
University of Massachusetts at Amherst - Isenberg School of Management
Master of Business Administration
2008 — 2010
Kennesaw State University
Bachelor of Science
1995 — 1998
Skills
- Telecommunications
- Wimax
- 4g
- Ethernet
- T1
- Lan-Wan
- Code Division Multiple Access Method (Cdma)
- 3g
- Process Improvement
- Internet Protocol (Ip)
- Wireless
- Wireless Networking
- Optical Fiber
- Dwdm
- Project Management
- Supply Chain Management
- Sdh
- Evdo
- Frame Relay
- Broadband
- Switches
- Computer Network Operations
- Procurement
- System Deployment
- Strategy
- Customer Support
- Cloud Computing
- Fiber Optics
- Vendor Management
- Networking
- Service Delivery
- Technical Support
- Business Process Improvement
- Contact Centers
- Cdma
- Testing
- Mpls
- Disaster Recovery
- Managed Services
- Provisioning
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