Dave Martin

Proven Leader | Inspiring Communicator | Dynamic Coach | Innovative Problem Solver

Role: Worldpay for Platforms - Head of Partner Services at Worldpay
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

About Dave Martin

I am a Strategic and Results Driven Customer and Business focused Leader, with extensive experience in building enhancing Customer Service and Support, and Business Transformation, creating and enhancing Customer Success, and innovative problem solver that works well with internal and external stakeholders. Additionally I build, develop and mentor high performance teams, and my diverse background allows me to an active role in helping a company, increase efficiency, decrease cost, prepare for future success, create a strong brand, create a positive, inclusive, diverse workforce. SPECIALTIES• Client Services & Relationship Management• Outsourcing and Managed Services Delivery / Management • Organization Change• Staff Development & Team Leadership• Operational Stability• Global IT Delivery and Operations• Data Center Operations• Disaster Recovery

Experience

Worldpay for Platforms - Head of Partner Services
Worldpay
Nov 2024 — Present · Dallas-Fort Worth, TX, US
Lead the development and growth of Partner Services & Support organization at Worldpay for Platforms, focusing on enhancing partner experience and capabilities.• Merged Support and Services for 3 discrete products groups into a single streamlined organization.• Implementing strategies to drive a Partner 360 perspective, ensuring a positive partner experience and fostering growth.• Collaborating, building strategy with cross-functional teams to optimize partner services, resulting in increased partner satisfaction and revenue growth.

Education

University of Missouri-Columbia
Bachelor's degree

Skills

Project Management
Virtualization
Data Center Operations
Supply Chain
Leadership Development
Solution Selling
Consulting
Architecture
Data Center Management
Servers
Itil
Business Process Improvement
Sales
IT Transformation
IT Management
Team Leadership
Integration
Sdlc
Supplier Relationship Management
Enterprise Architecture
Data Center
Leadership
Disaster Recovery
Program Management
IT Operations
Vendor Management
Infrastructure
Strategy
Customer Relationship Management (Crm)
IT Service Management
Sap
Account Management
Change Management
Job Scheduling
Business Analysis
Architectures
Global Network Operations
Process Improvement
Networking
Cross-Functional Team Leadership

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