Dave Kraus

About Dave Kraus

Experienced operations implementation professional in the electrical supply industry with a strong background in process optimization, supply chain coordination, and systems integration. Skilled in leading cross-functional initiatives, implementing operational improvements, and supporting large-scale rollouts that enhance efficiency, reduce costs, and strengthen customer service.Proven ability to analyze existing workflows, identify areas for improvement, and deliver sustainable solutions that align with organizational goals. Recognized for a detail-oriented and results-driven approach, with a focus on reliability, accuracy, and continuous improvement in all areas of operations.

Experience

1. Operations Implementation Leader

   Viking Electric

   Oct 2022 — Present · Milwaukee, WI, US

   Operations Implementation Lead | Driving SOP Adoption & Operational Excellence Across Viking ElectricI specialize in implementing and sustaining Standard Operating Procedures (SOPs) across Viking Electric’s distribution network to ensure consistency, efficiency, and compliance. My role bridges process design, training, and change management—empowering operations teams from individual contributors to managers to deliver high-quality, standardized performance.With a strong focus on education and alignment, I lead projects that transform branch operations, create knowledge resources, and leverage data insights to identify improvement opportunities. Passionate about operational excellence, I thrive on building scalable processes that reduce variability, improve safety, and enhance customer experience.SOP Education & Enablement Own the initial and ongoing education of SOPs for operations associates at all levels—from individual contributors to managers—through documentation, communication, and expectation setting.Branch Alignment Projects Lead projects that bring branch operations into alignment with SOPs through training, expectation setting, and structured change management.Knowledge Resource DevelopmentCreate and contribute to knowledge articles and collateral that support ongoing education for operations associates.Data-Driven Training OpportunitiesCollaborate with Quality and Business Process teams to analyze data and identify targeted training opportunities at branch, team, and individual levels.Core Skills & Focus Areas:Standard Operating Procedures • Change Management • Training & Development • Process Documentation • Operational Excellence • Data Analysis • Continuous Improvement • Cross-Functional Collaboration

Education

• WCTC - Business

  Supervisory Management - Associates Degree

  2006

• MATC -Milwaukee

  Electrical -Construction (NEC & Hands on Training), Electrical

  2000 — 2004

• University of Wisconsin-Madison

  Business Administration and Management, General

• Sussex Hamilton High School

  High school diploma, Everything

  2000 — 2004

Skills

• Sales Management
• Budgets
• Cctv
• Visual Merchandising
• Purchasing
• Process Improvement
• Retail
• Product Marketing
• New Store Development
• Merchandising
• Manufacturing
• Warehousing
• Shipping & Receiving
• Logistics
• Customer Satisfaction
• New Business Development
• Microsoft Excel
• Powerpoint
• Inventory Management
• Inventory Control
• Store Layouts
• Pricing
• Key Account Management
• Epicor
• Associate Development
• Building Relationships
• Event Planning
• Microsoft Word
• Warehouse Operations
• Strategic Planning
• Electricians
• Supply Chain Management
• New Store Set Up
• Account Management
• Sales Operations
• Negotiation
• Customer Service
• Competitive Analysis
• Contract Negotiation
• Microsoft Office