Dave Hunter
Technical Account Manager @Delinea
Signup · Get unlimited contacts
WORK HISTORY
Technical Account Manager @Delinea
Nanaimo, BC, CA
Serve as a trusted technical advisor for a portfolio of enterprise customers, focused on identity security and privileged access management (PAM)• Drive customer success by ensuring adoption, optimization, and ongoing value realization of Delinea solutions• Lead regular customer engagements including onboarding, health checks, roadmap discussions, and Quarterly Business Reviews (QBRs)• Provide strategic guidance on securing privileged access across hybrid, cloud, and on-prem environments• Partner with customers to align security initiatives with compliance frameworks (e.g, SOC 2, ISO 27001, NIST, PCI)• Collaborate cross-functionally with Customer Success, Support, and Product teams to advocate for customer needs and drive issue resolution• Identify risk, gaps, and opportunities to improve security posture and operational maturity• Support expansion and retention by uncovering additional use cases and ensuring long-term customer success• Act as an escalation point for technical challenges, ensuring timely and effective outcomes
EDUCATION
EMC - Santa Clara
Storage and Archive
British Columbia Institute of Technology
Bachelor of Technology - BTech, Computer/Information Technology Administration and Management
Dell Canada
Equalogic - PS Storage Series Arrays
Pink Elephant - Vancouver
ITIL
CDI Victoria
Diploma of Applied Technology
Global Knowledge Vancouver
Micorosft Curriculum
SKILLS
ABOUT DAVE HUNTER
With experience in presales engineering, technical consulting, and customer success, I have a proven track record of translating complex technical requirements into scalable solutions that drive customer satisfaction, retention, and business growth with on premise and SaaS environments. With over 11 years of experience working 100% remotely, I have developed a strong ability to manage tasks independently, stay motivated without direct supervision, and collaborate virtually with teams across different time zones. Throughout my career, I have consistently delivered high-quality results, proving my capability to work effectively in a virtual environment. My experience has sharpened my communication skills, time management, and problem-solving abilities, making me an ideal candidate for remote opportunities where self-direction and accountability are key.Here’s how I can add value to your organization: Key Strengths Pre-Sales Engineering & Solution Consulting: Provided expert presales support across Canada and the Western United States, strengthening sales effectiveness and accelerating deal closures. Led technical demonstrations, proof of concepts (POCs), and RFP responses, ensuring solutions align with customer needs and business goals. Customer Success & Retention: Improved long-term customer retention and account growth by leading post-sales engagements, managing technical escalations, and conducting roadmap sessions. My customer-first approach ensures businesses maximize their investment and drive continued adoption. Revenue Growth & Sales Enablement: Managed a quota-carrying role in a high-performance presales team (1:5 ratio), contributing to revenue expansion and sales success. Developed channel partners’ technical proficiency, empowering them to enhance product positioning and sales capabilities. Technical Leadership & IT Infrastructure: Optimized IT infrastructure performance, lifecycle management, and system security, ensuring seamless operations across manufacturing, enterprise, and corporate environments. Led a corporate data center relocation project, improving efficiency and business continuity. Mentorship & Team Development: Passionate about coaching and guiding inside sales engineers and managers, fostering technical expertise and sales effectiveness. My leadership has strengthened team capabilities, driving overall organizational success.With a passion for bridging the gap between technology and business value, I am eager to bring my expertise and leadership to a forward-thinking organization.Connect with me!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.