Dave English
Contact Center Technology & Operations Leader | CCaaS, AI, Automation
- Role
- Director, Contact Center Technology at Shift4
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Director, Contact Center Technology
Aug 2022 — Present
Skills
- Operations Management
- Customer Service
- Performance Management
- Crm
- Team Management
- Business Process Outsourcing (Bpo)
- Outsourcing
- Customer Experience
- Management
- Team Building
- Call Centers
- Leadership
- Workforce Management
- Team Leadership
- Process Improvement
- Coaching
- Training
- Customer Satisfaction
- Business Process Improvement
- Contact Centers
- Change Management
- Vendor Management
- Bpo
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