Dave Durand

About Dave Durand

Dave Durand is CEO of Durand Enterprises LLC and is a Lead Contract Program Manager within the SLED CPMO organization at Lumen Technologies. Dave has years of experience managing large corporate, government and SLED agency initiatives using both traditional waterfall & SAFe Agile project management methodologies. Dave has over 25 years of experience within the Internet & Telecommunications industries. He enjoys discovering and implementing solutions using data driven technologies which deliver business value and increased revenue growth.Industry - Professional Certifications: Certified Professional Project Management, PMPCertified SAFe 4.6 (Scaled Agile Framework Enterprise), SACertified SAFe 4 Release Train Engineer, RTE Certified SAFe 5 Product Owner/Product Manager, POPMAreas of Focus & Specialization: SLED PMO Contract Compliance,E-Commerce,Network Marketing,Program Management,Project Management,Federal Government Contracts Management,Business Intelligence,Data Analytics,Product Development & Life Cycle Management,Quoting and Process Improvement,International Business,Spanish language skillsTechnical Skills:JQL (Jira Query Language)SQL (Transact SQL Programming)Power BI,JIRA (Atlassian),Clarity,Confluence,CLM (contract management)CA (Rally),Oracle Business Intelligence (OBIEE), SAP(BI), Brio (Hyperion), Salesforce.com,Big Machines, MS suite: Outlook, Word, Excel, Power Point, Access, Visio & Project

Experience

1. Lead Contract Program Manager Public Sector Sled Cpmo

   Lumen Technologies

   Dec 2021 — Present

   Manage Master Service Agreements, Service Level Agreements (SLA) and Addendums for multiple State & local government contracts within the SLED contract project management office. • Manage all IT roadmap work efforts and prioritization of those efforts for the CPMO and oversee their timely development by the IT organization. • For all state & local government contracts control and ensure all required information needed to track revenue and SLA discrepancies are in place. Ensure the contracts remain within State required guidelines, while keeping account managers trained and informed of current contract practices in order to remain compliant with the state and local contracts. • Ensuring contract compliance includes but is not limited to the following- Understanding the Contract Language and Customer Intent- Providing Contractual Guidance as required to account teams - Ensuring all SLA deliverables are being met according to the language specified within the state or local contract- Ensure IT Systems development work is done when needed for Quoting, Order Entry, Order Processing, Service Delivery, Billing and Ticketing systems- Promote increased contract sales by ensuring new products are added in a timely fashion to contracts via amendments as well as ensuring updates to product pricing are made as pricing changes occur- Ensure all contract administrative fees are paid to the States and local governments as applicable on a quarterly, monthly or bi-monthly basis to ensure no penalties fees are incurred for lack of timely payment.

Education

• The University of Tulsa

  BSBA: Marketing, Minors: International Business / Spanish

  1994 — 1998

• Chaminade College Prep School

  HS Diploma, General Education & Business

  1989 — 1994