Dave Brown

Role
Manager, Customer Experience at TransUnion
Location
Morgantown, PA, US
LinkedIn followers
500 followers

About Dave Brown

Leader with proven success in customer service, team building and e-commerce operations…

Experience

  1. Manager, Customer Experience

    TransUnion

    Jan 2023 — Present

    Consult with customers during implementations of fraud solutions by supporting integrations and fraud rule calibration. • Collaborate with Solution Consulting, Account Management and Sales to support customer requests.• Calculate, monitor and achieve Risk KPIs, SLAs and goals.• Hire, train and mentor a high-performing team.

Skills

  • Budgets
  • New Business Development
  • Customer Satisfaction
  • Online Advertising
  • Marketing Strategy
  • Troubleshooting
  • Account Management
  • Sales
  • Customer Service
  • Cross-Functional Team Leadership
  • Vendor Management
  • Crm
  • Marketing
  • Media Planning
  • Strategy
  • Change Management
  • Digital Media
  • Management
  • Leadership
  • Operations Management
  • Strategic Planning
  • Social Media Marketing
  • Advertising
  • Project Management

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Dave Brown — Manager, Customer Experience at TransUnion in Morgantown, PA, US | Unifers