Dave Bolacker
Endpoint Manager at Luzerne County Community College
- Role
- Endpoint Manager at Luzerne County Community College
- Location
- Wilkes-Barre, PA, US
- LinkedIn followers
- 500 followers
About Dave Bolacker
BACKGROUNDI am organized, self-motivated and a great team leader/player with excellent troubleshooting, people and telephone skills. I have extensive experience in phone\\telecom support, desktop\\server support, LAN administration, training, migration, diagnosing and troubleshooting network and dial up connectivity, configuration and repair of laptops, desktops, PDA\'s & printers.OPERATING SYSTEM PLATFORMS SUPPORTEDMS-DOS, MS Windows 3.1, MS Windows for Workgroups 3.11, MS Windows 95, MS Windows 98 core and SE, MS Windows Millennium, MS Windows NT 3.51 & 4.0 (Workstation), MS Windows Professional, MS Windows XP Professional/Home Edition and MS Windows Vista. Currently hold MCP for MS Windows Professional and CompTIA A+ IT Technician Certification. Working toward MCP for MS Windows XP Professional.Specialties: Comp TIA A + Certified IT Technician 2006, Microsoft Certified Professional
Experience
Endpoint Manager
Luzerne County Community College
Nov 2025 — Present · Nanticoke, PA, US
Responsible for server, endpoint, and database support, which involves managing student and staff-facing technology. This role includes responsibilities like managing servers and endpoints, maintaining databases, and ensuring student and staff-facing services are operational. Responsibilities: Manage servers, endpoints (user devices), and databases for students and staff.Function: To ensure the smooth and efficient operation of student and staff-facing technology at the college.Key areas: This role encompasses a broad range of IT support duties, focusing on the infrastructure and devices that users interact with daily.
Education
Wilkes University
BS, Computer Science; Mathematics
1981 — 1986
Skills
- Help Desk Support
- Technical Support
- Servers
- Itil
- Business Process Improvement
- Computer Hardware
- Integration
- Windows Xp
- Process Improvement
- System Administration
- Access
- Operating Systems
- Active Directory
- Xp
- Hardware
- Software Installation
- Troubleshooting
- Disaster Recovery
- Avaya Ip Telephony
- Windows
- Ibm Iseries
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