Dave Beers

CSO Vendor Management

Role
Associate Director Operations Support at Verizon
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers

About Dave Beers

Seasoned professional in Call Center and Network Field Operations, showcasing a successful history in the information technology and services industry. Proven track record in Coaching, Sales, Team Building, Contact Centers, Management, Budget Management, Contract Compliance and Enforcement. Accomplished business development expert with a Master of Business Administration (M.B.A.) specializing in Project Management.

Experience

  1. Associate Director Operations Support

    Verizon

    Aug 2021 — Present · Pittsburgh, PA, US

    Associate Director of CSO Invoice Operation team. Responsible for MoM invoicing for Verizon PSO Partners and programsLeading a team of Senior Analyst, responsible for the Month of Month review of Vendor Invoices against a $850 million dollar budget yearly budgetYearly budget forecasting and projections for PSO Vendor spendingOnboard new Verizon customer service vendors to invoicing systems and process Provide regular training to vendors on Verizon finance systems, practices, and policiesReduce Verizon overspend by adjusting auditing timelines and reconciliation process Partner with sourcing on Contract, Statement of Work, and Change Notice language dealing with Invoicing and paymentsAssist on location teams with coaching and new partner trainingPartner with internal security teams to perform site audits and reviews while traveling for invoicing visits

Education

  • Strayer University

    Master of Science - MS, Human Resources Management/Personnel Administration, General

    2017 — 2018

  • Strayer University

    Master of Business Administration - MBA, Project Management

  • Jack Welch Management Institute

    Master of Business Administration (M.B.A.), Project Management

    2013 — 2016

  • PennWest Clarion

    Bachelor of Science (BS), Communication and Media Studies

    2004 — 2008

  • DeVry University

    Bachelor of Science (BS), Technical Management - H.R. Consentration

    2009 — 2012

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Dave Beers — Associate Director Operations Support at Verizon in Pittsburgh, PA, US | Unifers