Dave Beach
Customer Success Director, North Carolina Division @AppCard, Inc.
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WORK HISTORY
Customer Success Director, North Carolina Division @AppCard, Inc.
Charlotte, NC, US
Strategic Leadership: Spearhead a high-performing team of 5 Customer Success Managers, overseeing the North Carolina division\'s portfolio.• Key Account Portfolio: Manage high-profile retail banners including MDI, Alex Lee, Lowes, KJ’s, Niemanns, Mitchell’s, and Piggly Wiggly.• Relationship Management: Act as the primary liaison for top-tier accounts, ensuring long-term value through technical integration and personalized loyalty strategies.
EDUCATION
Sayre High School
College Prep
University of Pittsburgh
Bachelor of Science, Business Management
SKILLS
ABOUT DAVE BEACH
As a loyalty marketing expert with over 20 years of experience, I lead a high-performing team of Customer Success Managers at AppCard, Inc. to drive growth for some of the most recognizable names in the grocery industry. I specialize in the architecture and execution of data-driven loyalty programs that transform shopper behavior into measurable ROI.Portfolio Leadership:My team and I oversee the strategic growth, implementation, and performance for a premier portfolio of retail banners and wholesalers, including:Retail Leaders: Lowe’s, Piggly Wiggly, KJ\'s, MDI and Niemanns.Core Expertise:Team Leadership: Mentoring and scaling Customer Success teams to deliver elite-level service and technical implementation.Strategic Expansion: Proven track record of acquiring new banners and expanding store footprints through evidence-based results.Advanced Analytics: Utilizing state-of-the-art loyalty platforms to master the \"Triple Threat\" of marketing: Acquisition, Retention, and Reactivation.I am passionate about empowering retailers with the technology they need to build lasting customer relationships in an increasingly competitive landscape.
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