Dave Ascroft
Cyber Delivery Lead @BAE Systems
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WORK HISTORY
Cyber Delivery Lead @BAE Systems
Preston, GB
SKILLS
ABOUT DAVE ASCROFT
Highly experienced Service Management professional in the IT Managed Services industry with a passion for excellent customer service, with additional commercial and sales management skills. I have worked in IT Managed Services since 2004 where I have gained valuable skills, knowledge & experience which has enabled me to succeed throughout my career. I have vast experience of managing both low, mid and high value customers. I have a proven ability to influence and build effective and strong working relationships with customers, peers, and external providers across all levels of management.Experience & knowledge in industry best practices & methodologies such as ITIL, ISO 22301, ISO 27001, ISO 9001, ISO ISO14001, GDPR, CAS(T), HSCN (N3), and additional experience & knowledge of cyber security and cloud services, including (but not limited to) SaaS, IaaS, Telephony, Unified Communications, DRaaS, BaaS, AWS, Microsoft Azure, Hosted Desktop (Citrix), Microsoft Office 365 and additional skills with MPLS WAN networks.I see myself as having a holistic customer focused view based on my overall commercial & service management knowledge.
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