Dave Adams
Regional Customer Loyalty Manager @JM Family Enterprises, Inc.
Boca Raton, FL, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
May 1979 — Present
Regional Customer Loyalty Manager @JM Family Enterprises, Inc.
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Department head responsible for managing 6 direct reports as well as all customer loyalty activities and measurements for the largest Toyota distributor in the world. The region covers the 5 Southeastern States of Florida, Georgia, South Carolina, North Carolina, and Alabama.
EDUCATION
1974 — 1978
Florida Atlantic University
Bachelor of Arts (B.A.)
SKILLS
Process ImprovementManagementTeam BuildingTeam LeadershipRetailAutomobileSales OperationsCustomer RetentionReynoldsCustomer ServiceAutomotive AftermarketPartsBusiness AnalysisTime ManagementForecastingContinuous ImprovementWarrantyDealer ManagementCrmBusiness StrategyMicrosoft ExcelLeadershipAccount ManagementChange ManagementProfitDealersPricingNegotiationVehiclesMicrosoft OfficeSalesTrainingCustomer SatisfactionNew Business DevelopmentMarketingBudgetsSales ProcessInventory ManagementBusiness PlanningOperations Management
ABOUT DAVE ADAMS
Director, Customer Loyalty at Southeast Toyota Distributors LLC
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