Datyous M.
Senior Customer Support Specialist @ Intrepid by VitalSource
- Role
- Senior Customer Support Specialist at Intrepid By Vitalsource
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Datyous M.
I enjoy solving business challenges that contribute to increasing customer loyalty and satisfaction using AI and Cloud technologies.I’m motivated by how these technologies can be used to facilitate automation and digital transformation. I developed strong coding fundamentals and gained hands-on experience utilizing resources like Jira, Tableau, Excel, and ArcGIS to transform data to specific business cases.My supervisors regard me as a passionate and detail-oriented, high performer with a can-do attitude.Let’s chat - I enjoy meeting new people and hearing new perspectives!Technical Skills • 100+ WPM Typing Speed • Microsoft Office 365/G-Suite (Advanced) • Certified Zendesk Customer Service Professional • Generative AI• Agile Project Management• Cloud Computing
Experience
Senior Customer Support Specialist
Sep 2023 — Present
Education
UW Foster School of Business
Bachelor of Arts in Business Administration - BBA, Information Systems
2020 — 2022
University of Washington Bothell School of Business
Bachelor of Business Administration - BBA, Management Information Systems
2019 — 2020
Edmonds College
Small Business Management Certificate
2017 — 2018
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