Dattatraya Mhamane

About Dattatraya Mhamane

Senior Wintel & Infrastructure Engineer with 14+ years of experience managing…

Experience

1. Assistant Consultant

   Tata Consultancy Services

   Feb 2022 — Present · Navi Mumbai, IN

   Role Overview:Leading a high-performing IT team while managing critical infrastructure operations across multi-geo environments, with a strong focus on Windows Server Administration, VMware Virtualization, Nutanix migrations, and direct client communications.Leadership Responsibilities:• Make critical technical and strategic decisions to support business continuity and service quality.• Directly interact with clients and internal TCS management through weekly reporting on operational metrics.• Prepare and present weekly reports covering incidents, tasks, changes, ongoing/resolved issues, improvements, attrition trends, and top contributor recognition.• Conduct training sessions and monitor skill development of team members.• Distribute key operational updates and project information to internal and external stakeholders.• Manage SLA adherence across geographies and promptly resolve customer escalations to maintain service excellence.Responsibilities:• Administer Windows Server ecosystems and VMware vSphere/vCenter platforms.• Perform proactive server maintenance, troubleshooting, and performance optimization.• Lead OS upgrades, patch management, and server migrations to Nutanix and VMware/Hyper-V environments.• Configure RAID arrays and execute OS/application compatibility testing.• Manage Windows core services: Active Directory (AD), DNS, DHCP, and Group Policies.• Develop basic automation scripts using PowerShell to streamline routine server operations.• Maintain infrastructure security compliance and support disaster recovery operations.Key Achievements:• Successfully migrated multiple legacy systems to Nutanix clusters, enhancing uptime, scalability, and system resilience.• Strengthened client relationships through effective, transparent weekly operational reporting and direct engagement with client and senior management.• Led a team performance initiative, focusing improvement in customer satisfaction and internal quality scores.