Datong Xu
Account Manager @Mercedes-Benz Financial Services Canada Corporation
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WORK HISTORY
Account Manager @Mercedes-Benz Financial Services Canada Corporation
Mississauga, ON, CA
Assistant customers and dealers with all inquiries regarding their account portfolio. •Use communication and analytical skills to provide mutually beneficial problem resolution. •Investigate and respond to customer complaints. •Identify possible improvements or changes within the customer service department in an effort to streamline processes and improve overall customer and dealer satisfaction.
EDUCATION
York University
Bachelor of Arts - BA, Communication and Media Studies
Nanyang Technological University Singapore
Master of Arts - MA, Language Interpretation and Translation
Sichuan International Studies University
Bachelor's degree, Journalism
ABOUT DATONG XU
Account Manager at Mercedes-Benz Financial Services Canada Corporation
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