Gaurav Gupta
Data Analytics | Python | Pandas | Numpy | SQL| Ms Excel | Data Visualization | Machine Learning | Power BI | Py Spark BIG Data Analysis
- Role
- Real Time Analyst at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gaurav Gupta
I’m Gaurav Gupta, currently by profession & a Data Analytics enthusiast. I’m open to…
Experience
Real Time Analyst
Feb 2023 — Present · Gurugram, IN
As a Real-Time Management Data Analyst at Concentrix, I specialize in monitoring and analyzing real-time data to support operational efficiency and workforce performance. My responsibilities include generating and interpreting daily, weekly, and monthly performance reports, focusing on key metrics such as attendance, SLA adherence, and agent productivity.I work closely with operations and IT teams to manage live escalations, resolve workflow disruptions, and ensure alignment with business goals. My role also involves continuous collaboration with cross-functional teams to optimize resource utilization and service delivery.In addition to real-time analytics, I leverage my technical skills in Python, Pandas, SQL, and Power BI to build insightful dashboards and conduct detailed data analyses.
Education
University Institute of Technology, RGPV
B.E, Mechanical Engineering
2011 — 2015
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