Vijay Kumar
Business Analyst, Data Analysis and Process Automation Expert
- Role
- Lead Customer Support at Stanley Black & Decker, Inc.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vijay Kumar
a dedicated Data Analyst with a strong background in customer service and extensive experience in providing business insights. Currently, I am working as a **-** at Stanley Black and Decker, where I have successfully streamlined processes and implemented automation solutions to improve efficiency and accuracy.With a proven track record in making insightful reports and automating repetitive tasks using RPA 🤖, I possess a wide range of technical skills, including. My expertise in order management and the entire order-to-cash process has allowed me to contribute significantly to the growth and success of my organization.Throughout my career, I have been involved in various notable projects, such as implementing the first bot for our company in India to manage complex business reports and to automate the order entry process for e-commerce platforms, resulting in improved efficiency and accuracy. I have also developed Power BI reports and utilized SQL Server for efficient data management.My educational background includes a professional degree in. and a technical qualification in (). I have also completed skill upgrade courses in, and.As for my career goals and aspirations, I am committed to continuous learning and professional growth. I aim to further enhance my skills in data analysis, automation, and process improvement. I am also open to new opportunities that allow me to contribute my expertise and make a positive impact.In terms of personality traits, I am known for my strong attention to detail, problem-solving abilities, and excellent communication skills. I thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals 🤝.
Experience
Lead Customer Support
Feb 2018 — Present · Bengaluru, IN
Education
Indira Gandhi National Open University
Certification in Information Technology
Career Ninja
Certification in Business Analysis
University of Rajasthan
Bachelor of Commerce - BCom
Mizoram University
MBA in Data Science & Data Analytics
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