Daryl Last
Client Enablement Specialist | Platform Implementation & Training | Customer Success & Project Management
- Role
- Production Assistant at Amplified Marketing
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Daryl Last
I’m a Client Enablement Specialist and Project Manager with 5+ years of experience driving platform implementation, training, and customer success in a fast-paced nonprofit environment. At Jewish National Fund, I wear many hats, treating cross-functional teams like Marketing and IT as “clients” to deliver tailored solutions. I led Accelevents rollouts, trained 250+ users to 95% adoption, and optimized 750+ email campaigns for event registrations, as featured in an Accelevents case study.I excel at creating Wrike-based strategies for successful platform launches, boosting efficiency by 30% and engagement by 25%. My focus on CRM best practices and user-friendly UX/UI (HTML/CSS) for 500+ landing pages streamlines adoption and reduces support needs by 30%. I thrive at troubleshooting technical issues and customizing platforms to align with client goals, ensuring seamless, engaging experiences that drive value and reduce churn.Skilled in remote collaboration with Zoom, Wrike, and Slack, I bridge technical and non-technical teams to make complex tools feel intuitive. Passionate about process improvement and client advocacy, I’m excited to bring my implementation and customer success expertise to innovative teams. Let’s connect to explore how I can support your organization’s platform adoption and project success!
Experience
Production Assistant
Mar 2022 — Present
Assisted in managing multiple marketing and sampling programs, ensuring seamless event execution.• Coordinated event logistics, liaising with vendors and stakeholders to ensure successful brand representation.
Education
University of Tampa
Bachelor of Science - BS, Elementary Education and Teaching
2014 — 2018
Hofstra University
Certificate, Full Stack Web Development
2020 — 2021
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