Darya Grygorash

Account Manager Business Pro @Apple

London, GB

Provide a personalised, strategic, and solutions-focused approach to managing a $3M portfolio across 200 accounts. Drive business growth by introducing Apple solutions, technology, and services through targeted outreach across multiple customer touch points.• Achieved sales account growth to the next segment by executing an account plan aligned with company objectives, leveraging future tasking, continuous engagement, anticipating customer needs, proactively working on projects to transform their business with Apple.• Plan and forecast business performance through building and managing own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities. Using solution-based selling to understand customer needs and communicate the value proposition.• Organize briefings and events that showcase how Apple and third-party technology and services can help build success. • Meeting customers virtually or in-person to find the most suitable solution for them and assess their next steps in utilising Apple technology within their business. Collaborate with solutions engineers to support new and existing customers with Apple technology adoption and deployment.• Develop and deliver educational Business clinics to train the broader team on business tools for connecting with potential business customers.• Driving 13 week lead conversion strategy, by partnering with wider team and leadership to implement best practices and find the most effective approaches on CRM excellence to increase conversion and drive 13W sales through new account creation.