Dar Tafarrodi
GM ARR at Luxer One
- Role
- Gm Arr at Luxer One at Luxer One®
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Dar Tafarrodi
Proven leader in the Contact Center workspace for over 25 years Responsible for the Customer Service strategic transformation of a Fortune 15 telecomExceptional knowledge of the customer service landscape and success strategies Project managed contact center conversion from PBX ACD’s to VoIP hosted infrastructure (Cisco, Citrix, Verint)Resource manage through various software platforms (IEX, Verint, eWFM)Risk Management including business continuity, disaster recovery, and security controls for contact centersSkills:Strategic developmentExpert knowledge of Contact CentersNetworkingIVR routing and segmentationExecutive presentations Large scale Resource ManagementBudget managementVendor managementMentorshipSpecialties: Designing a world class customer experience through strategy and execution
Experience
Gm Arr at Luxer One
May 2025 — Present · Charlotte, NC, US
Responsible for the ongoing recurring revenue growth and profitability of Luxer One while maintaining world-class customer experience.
Education
West Valley College
Business
1987 — 1988
Skills
- Mobile Devices
- Telecommunications
- Customer Experience
- Cellular Communications
- Call Centers
- Management
- Cross-Functional Team Leadership
- Cdma
- Customer Retention
- Customer Satisfaction
- 4g
- Team Leadership
- Call Center
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