Darshika Nanda
Sr Manager, Customer Success Team @Sumologic Technologies Private Limited
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WORK HISTORY
Sr Manager, Customer Success Team @Sumologic Technologies Private Limited
Bengaluru, IN
EDUCATION
Sikkim Manipal University - Distance Education
Master's degree, Communication, Journalism, and Related Programs
The air force school
CBSE
Manav Rachna International University
Bachelor's degree, Communication, Journalism, and Related Programs
Doon International School- Dehradun
CBSE
ABOUT DARSHIKA NANDA
Additional Revenue Through UpsellingI bring over 13 years of experience in the SaaS industry, specializing in Customer Success, Sales, and Process Optimization. Currently, I lead a global Customer Success team at Sumo Logic, managing an annual portfolio of $10M+ revenue across all geographies.My expertise lies in driving customer adoption, retention, and expansion, while building scalable processes that enable long-term success. I’m passionate about mentoring teams, strengthening customer relationships, and delivering measurable business outcomes.Previously, I’ve worked with industry leaders like Adobe Systems, American Express, and Oberoi Hotels & Resorts, gaining diverse experience in customer engagement, operations, and leadership.
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