Darshan Desai
- Role
- Group Manager at Microsoft
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Darshan Desai
Seasoned product leader with 20 years of experience driving the conception, launch, and…
Experience
Group Manager
Nov 2017 — Present
Orchestrated exponential business growth and customer success by transforming Microsoft\'s Business Applications customer journey. Drove cross-company programs spanning product acquisition, adoption, and advocacy for a 10K-person org with 50+ products. Championed change across product, sales, marketing, and support functions by pushing organizational boundaries. Led a 200-person cross-functional team of engineers and program managers, acting as General Manager and key senior leader reporting to the CVP & COO. • Propelled a significant increase in trial signups for Dynamics 365 business applications by leading a cross-company initiative to streamline onboarding experiences and optimize lead conversion. • Envisioned a cross-company program to transform Dynamics 365 into a modern SaaS service. Drove systemic product improvements, reshaped processes, and nurtured cultural shifts for enduring impact. • Pioneered an unparalleled product release planning process and streamlined communication of product roadmap to customers. Successfully scaled this model across a portfolio of 50+ products. • Lead the engineering and PM teams for the product websites. Built vibrant online product communities for Dynamics 365 and Power Platform, with exceptional user satisfaction. • Created an upskilling program, empowering non-technical professionals to transform their careers using Power Platform. • Drove product advocacy and improvements by leading the customer zero team • Built a high-performing cross-functional, global, diverse technical team as a manager of managers, with exceptionally low undesirable attrition and top leadership feedback scores.
Skills
- Cloud Computing
- Performance Testing
- Windows Azure
- Software Design
- Software Development
- Project Management
- Agile Methodologies
- Functional Design
- Soa
- Scalability
- Software Project Management
- Virtualization
- Test Automation
- Release Management
- Testing
- Distributed Systems
- Agile Project Management
- Algorithms
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