Darshana Sarawade

Global Customer Success Manager (SaaS)

Role: Customer Success Manager at QAD
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Darshana Sarawade

With over 9 years of experience in customer-facing roles, I’ve partnered with B2B and B2C…

Experience

Customer Success Manager
QAD
Dec 2021 — Present · Mumbai, IN

Education

Shreemati Nathibai Damodar Thackersey Women's University
Bachelor's of technology, Information Technology
2011 — 2016
S.S High School and Junior College
HSC, Science
2009 — 2011
St.Augustine's High School
SSC
2009
VESIM - Vivekanand Institute of Management Studies and Research
PGDM, Marketing
2018 — 2020

Contact information

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Work email
•••••@qad.com
Personal email
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Current company

QAD

Software Development · 1.6K employees · Founded 1979 · Miami, Florida, United States

QAD | Redzone is the Manufacturing AI platform built for the mid-market. We bring AI to the systems and people that actually run a plant, embedded in ERP, embedded in the workflow, embedded at the point of decision. Because we believe Systems of Record are not enough. The mid-market manufacturers building the real economy need Systems of Action: technology that senses what's changing, decides what matters, and helps frontline teams act before disruption compounds. Three core pillars make that possible: QAD Adaptive ERP — a modern, cloud-native operational backbone built for manufacturers, not retrofitted from generic enterprise software. Redzone Connected Workforce — the platform that amplifies the people on the floor, turning every shift into a decision-making team and every operator into a continuous-improvement engine. ChampionAI — purpose-built agents embedded directly inside the workflows that drive throughput, margin, and working capital. Mid-market leaders in automotive, industrial, food & beverage, life sciences, and consumer products trust QAD | Redzone to modernize without missing a production day. Speed is the new resilience. In a market where complexity arrives all at once — across labor, supply chains, margins, geopolitics, and technology — the manufacturers who win are the ones with the shortest distance between signal and action. Amplify your workforce. Modernize your ERP. Operate at the speed the real economy demands. Learn more at qad.com. Follow us on Twitter: https://twitter.com/QAD_Community Like our page on Facebook: https://www.facebook.com/QADerp Follow us on Instagram: https://www.instagram.com/qad_community

qad.com

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About Darshana Sarawade

Experience

Customer Success Manager

Education

Shreemati Nathibai Damodar Thackersey Women's University

S.S High School and Junior College

St.Augustine's High School

VESIM - Vivekanand Institute of Management Studies and Research

Find verified contacts for anyone on LinkedIn