Darshan Raval
Technical Support Specialist @Concentrix
Halifax, NS, CA
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+91 *********19
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WORK HISTORY
Oct 2024 — Present
Technical Support Specialist @Concentrix
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Halifax, NS, CA
Customer Support: Responding to customer inquiries via phone, email, or chat to troubleshoot and resolve technical problems.Issue Diagnosis: Identifying and diagnosing technical issues by analyzing customer reports and asking targeted questions.Problem Resolution: Providing step-by-step guidance to resolve technical issues, escalating complex problems to higher-level support when necessary.
ABOUT DARSHAN RAVAL
An ambitious person with financial planning & services and financial technology program…
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