Darshan K
Customer Contact Comms Associate ||Business Development Manager || EX Byju’s
- Role
- Customer Contact Comms Associate at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Contact Comms Associate
Jun 2025 — Present · Bengaluru, IN
Currently working as a Customer Contact Comms Associate at Accenture, focused on building and maintaining strong customer relationships across calls, chat, and email. I serve as a trusted point of contact, understanding customer concerns, performing issue analysis, and guiding them toward effective resolutions. I manage escalations and work closely with internal teams to ensure smooth outcomes and consistent follow-ups. This role has strengthened my communication, problem-solving, and customer retention skills while delivering a high-quality support experience.
Education
Dayananda Sagar Business Academy, Udayapura, BM Kaval, Kanakapura Road, Near Art of Living, Bangalore
Bachelor of Commerce - BCom, Accounting and Finance
2019 — 2022
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