Darshan Bandal
Specialist | Disputes, Amendments & Performance Management
- Role
- Specialist at A.P. Moller - Maersk
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Darshan Bandal
I am a driven and adaptable professional with a unique blend of international sports experience and academic grounding in the financial services sector. As a former professional football player, I’ve had the privilege of representing teams at an international level — an experience that has honed my discipline, teamwork, resilience, and performance under pressure.Transitioning from the field to the finance industry and now into shipping, logistics and supply chain management, I pursued a Post Graduate Diploma in Banking, Insurance & Investment, which equipped me with strong analytical, customer service, and process management skills. I currently work as a Specialist in Disputes – Amendments & Performance Management, where I focus on improving operational efficiency, resolving client issues with accuracy, and ensuring compliance in a fast-paced environment.My unique background allows me to bring a fresh perspective, combining the strategic mindset of an athlete with the structured thinking of a financial professional. I’m passionate about continuous learning, performance excellence, and adding value through both individual contribution and collaborative success.I’m always open to networking, new challenges, and opportunities that push me to grow — both personally and professionally.
Experience
Specialist
Jan 2025 — Present · Navi Mumbai, IN
As part of the Amendments & Performance Management team, I support global dispute resolution by ensuring timely and accurate processing of shipment amendments while continuously monitoring and improving team performance. My responsibilities include:• Handling complex shipment and billing amendments across multiple systems and regions.• Resolving customer disputes by analyzing root causes and coordinating with cross-functional teams.• Driving process improvements to enhance accuracy, efficiency, and compliance.• Monitoring key performance indicators (KPIs) to ensure service level adherence.• Preparing reports and insights to support team performance reviews and decision-making.• Collaborating with global stakeholders to implement best practices and standardize procedures.This role allows me to combine operational expertise with a results-driven mindset to deliver value in a fast-paced logistics environment.
Education
Welingkar Institute of Management
PGDM, Banking, Investment & Insurance
K J Somaiya College of Arts & Commerce Vidyanagar Campus Vidyavihar Mumbai 400 077
Bachelor of Commerce - BCom, Banking and Insurance
2017 — 2020
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