Darshan Shah
Head of Delivery @ONMO
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WORK HISTORY
Head of Delivery @ONMO
City Of London, GB
Reporting to the Chief Technology Officer for this Fintech start-up, responsible for:• Strategic direction of the Technology department, and Delivery and Product team• Managing a team of Product Owners, Business Analysts, and a Project Manager• Defining and implementing ways of working across the Technology department• Aligning business priorities and communicating these• Producing and owning a delivery roadmap and assessing the cost of delivering initiativesAchievements:• Aligned Product roles by writing new job descriptions and setting expectations.• Defined ways of working (including implementation of Scrum and Kanban across teams).• Drove a Technology department restructure.• Mentored and coached Product Owners.• Pushed for better communication with stakeholders including the introduction of Product Steering Committees.• Aligned Product Jira boards, created a delivery roadmap, built Jira workflows and automation to reduce manual intervention.• Established a cost forecasting framework for initiatives to enable effective prioritisation and return on investment analysis.• Chaired Change Forums for escalations and decision making.• Led requirements and analysis for the integration with Stripe as a repayments processor, including producing BPMN diagrams to define to-be flows.
EDUCATION
University of Warwick
Master of Engineering (MEng), Electronic Engineering with Computer Engineering
ABOUT DARSHAN SHAH
An experienced Head of Delivery and Lead Business Analyst with a strong track record in IT, Digital, Fintech, Financial Services, Consumer Services and Multichannel sectors, as well as Project Office. Expert in project delivery with highly advanced communication skills who develops strong relationships internally and externally. Experienced in support and operational functions, solution-oriented, with refined decision-making ability, and high levels of analytical and numerical skills.Fully accountable and very comfortable leading highly complex projects, trusted to create close-knit teams that continuously change landscapes, and deliver in high-pressure, fast-paced environments. Seeking a new senior technical delivery/analysis role that offers reward and growth.KEY SKILLS:Project Delivery | Project Management | Business Analysis | Client Relationship Management | Risk Identification & Mitigation | Team Building & Leadership | Process Improvement | Problem ResolutionATTRIBUTES- Building productive relations with clients and team members via strong communication skills- Team player with a positive and team-oriented attitude for coaching and guiding team members to meet desired outcomes- Demonstrated ability to analyse and find solutions to issues with strong problem-solving expertise- Deft at prioritising and multitasking within a deadline-driven environment.TECHNICAL PROFICIENCIES- MS Office/365 Suite incl. Excel, Word, MS Project, Visio, and PowerPoint- Collaboration and issue tracking tools incl. Atlassian Products, Jira, Confluence, Slack, OneDrive, Teams, Adobe Workfront, Lucid, and Miro; Agile, Waterfall and Hybrid methodologies including DSDM, Scrum and Kanban
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