Darsh Patel

Shift Supervisor @Tim Hortons

CA

Implemented upselling strategies and provided team members with promotional strategy training, resulting in a 15% increase in daily sales.Kept an eye on inventory levels and sales performance, improving order accuracy and cutting stock shortages by 30%.Supervised a team of 10 team members, making sure that SOP guidelines were followed. This led to a 20% increase in order accuracy and service speed.Improved user acquisition and customer retention through efficient complaint resolution, which increased repeat business by 25%.Encouraged employees to reach sales goals, enhanced workflow, and increased operational efficiency to help generate a 12% increase in revenue.