Darryl W.

About Darryl W.

Customer Service-oriented Technology professional with demonstrated success in Systems Administration, Technical Support; also, Marketing & Sales. Utilizes expertise gained through significant experience in the Technology, Service and Sales industries, both globally and in the U.S. Major strengths include effectiveness in liaising with internal departments, subject matter experts and target audiences and successfully integrating customer concerns to resolve problems. Adept at working on collaborative teams and independently in virtual office environments.Successfully contributed at various levels in Technology Support throughout the years (hardware, software, networking). Also, have worked in Customer Service, Sales, and managed a Sales Team.Am presently seeking new opportunities in Service, Marketing & Sales industries.Specialties- Vast knowledge & experience in industries (IT, Customer Service, Sales & Marketing)- Ability to interface effectively with people of diverse backgrounds- Skillsets to contribute mightily to any organization or team that am a member of- Telework/commute- Public speaking

Experience

1. Senior Technical Sales Consultant Sdr Bdr

   Private Company

   Jan 2012 — Present

   Proven & successful track record along the Midatlantic coast providing marketing services. Generating revenue for clients by soliciting business, obtaining orders & services - customer fulfillment. Knack for understanding and interpreting analytic requirements. We provide technical assessments & energize business development.Developing sales opportunities by researching and identifying potential accounts; soliciting new business opportunities. Building strong rapport; providing technical information and solutions. Exceeding agreed upon quotas with customer base.Excellent needs assessment via client\'s purchasing propensity. Tailored recommendations, based upon analysis & evaluation. Thorough breakdown of features & benefits to be realized to client/ organization.Maintaining and improving qualitative results by following standards; recommending improved policies and procedures.Fulfilling organizational and departmental goals by accepting ownership for accomplishing varied and innovative requests; Progressively exploring opportunities to add best value to projects, services & accomplishments.

Education

• University of Phoenix

  B.S., Business Management

• Wilmington University

  MBA, Marketing Management

  2007 — 2009

• Temple University

  Business Administration and Management, General