Darrin Smith

About Darrin Smith

With over eight years of experience in cross-functional team management, people…

Experience

1. Consultant Program Manager

   Nextant

   Oct 2022 — Present

   Orchestrate the effort of the area landing team, designing strategies to execute operational tasks in an effective and smart way and monitor tasks execution ensuring internal alignment. Responsibilities • Trusted Advisor to Area Learning and landing Program Manager • Land and contribute to the development and management of learning programs and initiatives for relevant audiences by identifying organizational needs • Support team building by structuring internal onboarding process and adding new resources to consolidate the team • Partner with Area Consultants to review creation and landing of the Onboarding Area Learning Paths • Collaborate with Area Business Consultants to design and implement useful solutions to the team • Subject Matter expert in MCAPS Academy SYJ Onboarding • Liaison between Area Consultants/ Business Consultants and Area Learning and landing Program Manager • Analyze area learning content and MCAPS Academy content to provide recommendations for alignment • Recommend and support content creation for landing Onboarding Area Learning Path with stakeholders and their target audiences • Review and deploy Area Learning Path metrics and reports to Area Stakeholders and MCAPS Academy program owners • Partner with MCAPS Academy program managers and Engine team members to collect program details • Ensure all team members, area content, and landing material aligns to MCAPS Academy • Land special projects on behalf of the Area Learning and landing Program Manager Skills • Leadership • Team Management • Learning and Development • Program Management - Escalation Management • Business/Organization Strategy • Resource Management • Executive Presence • Stakeholder / Client Management • Regional knowledge per Area • Quantitative reasoning Problem solving • Strategical planification • Ability to find solutions in VUCA contexts Tools • Microsoft PowerPoint • Microsoft Excel • Microsoft Word • Azure DevOps

Education

• University of Washington

  Bachelor's degree, Business Communication / Humanities (Double Major)

  2008 — 2013

Skills

• Customer Relationship Management (Crm)
• Teamwork
• Creative Writing
• Team Leadership
• Social Media Marketing
• Account Management
• Analytics
• Customer Satisfaction
• Sales
• E-Commerce
• Data Entry
• Strategy
• Lead Generation
• Analytical Skills
• Business Development
• Leadership
• Management
• Communication
• Marketing
• Email Marketing
• Social Networking
• Project Coordination
• Retail
• Social Skills
• Time Management
• Computer Security
• Customer Engagement
• Powerpoint
• Saas
• Microsoft Office
• Business Analysis
• Computer Proficiency
• Microsoft Word
• Business Process Mapping
• Digital Marketing
• Technical Support
• Computer Hardware
• Team Building
• Gap Analysis
• Javascript