Darrin Mason
Associate Director, Customer Technology Advisor @Kyndryl
Hamilton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
Associate Director, Customer Technology Advisor @Kyndryl
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Hamilton, ON, CA
EDUCATION
1992 — 1994
Mohawk College
2 Years completed
1996 — 1999
St. Clair College
Associate's degree
SKILLS
Technical DocumentationTeam LeadershipService-Level Agreements (Sla)ManagementIT OperationsCall CentersRequirements AnalysisBluemix Natural Language ClassifierIncident ManagementOutsourcingBusiness AnalysisPerformance ManagementTroubleshootingService ImprovementBusiness Process ImprovementItilProject DeliveryWindowsVendor ManagementIntegrationCognitive TechnologyProcess ImprovementSlaChange ManagementProject ManagementSoftware DocumentationIT StrategyDisaster RecoveryActive DirectoryItil V3 Foundations CertifiedBluemix DialogService Level ManagementIT Service ManagementLotus NotesIT ManagementProgram ManagementIbm WatsonSix SigmaSystem AdministrationInformation Technology
ABOUT DARRIN MASON
Associate Director, Customer Technology Advisor at Kyndryl
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