Darrin Duah
Sales Technician @Barnes & Noble At Virginia Commonwealth University
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WORK HISTORY
Sales Technician @Barnes & Noble At Virginia Commonwealth University
Richmond, VA, US
Provided frontline technical support and retail services in a high-volume university environment. Assisted students, faculty, and staff with device setup, troubleshooting, and product selection aligned with academic and professional needs. Diagnosed hardware and software issues, resolved common system errors, and facilitated repair intake processes. Delivered clear guidance on university systems, including account access, software tools, and connectivity solutions.Managed point-of-sale transactions, maintained inventory accuracy, and ensured efficient store operations during peak academic periods. Translated technical specifications into practical recommendations, improving customer decision-making and satisfaction. Strengthened communication, problem-solving, and technical support skills while operating in a fast-paced, service-oriented setting.
EDUCATION
Virginia Commonwealth University - College of Engineering
Bachelor of Science - BS, Computer Science, Minor in Artificial Intelligence
ABOUT DARRIN DUAH
I’m a Computer Science student at Virginia Commonwealth University, minoring in Artificial Intelligence and passionate about building practical AI tools.Recently, I’ve worked on projects like an NBA game predictor using XGBoost and an AI quiz generator powered by OpenAI. These experiences helped me develop strong skills in Python, machine learning, and prompt engineering.I’m especially interested in AI systems that interact with the world — whether that’s through robotics, natural language, or personalized learning tools.Let’s connect!
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