Darrien Hess
- Role
- Senior Director - Saas Devops Delivery, Support, and Operations at FICO®
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Darrien Hess
Strategic technical leader with extensive experience in SaaS operations, DevOps, SRE, and…
Experience
Senior Director - Saas Devops Delivery, Support, and Operations
Oct 2023 — Present
Leader of the 100-person global organization responsible for the Delivery, Deployment, Support, and Operations of FICO SaaS solutions covering the verticals of Fraud Protection, Originations, and Customer Life Cycle Management (CLM) within the FICO Software sector. This global team includes DevOps Engineers, Scrum Masters, Support Consultants, and Site Reliability Engineers working on a 24x7 basis to ensure the stability, security, and performance of critical business applications for our…
Education
Georgia Institute of Technology
Bachelors, Chemical Engineering
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