Darren Paffenroth

About Darren Paffenroth

Focused on Planning and Results for IT Systems & Technology improvements including Application Stability. Proven capabilities as a decision maker, problem solver, ability to relate to people, processes and changing environments, to lead and optimize solutions, teams and projects. Loyalty, Dedication, Detail-oriented and Drive for superior results are paramount. Bringing individual projects together to meet a global vision. Information Technology Management & Implementation, Project & Program Management, Team Building, Technology & Strategic Planner, Operational Improvements, Service Delivery & Support, Data Center Operations, Application Support and Infrastructure.• 94% reduction in critical incidents. Metrics management, visibility and transparency.• 98% successful change rate. Ensuring production availability is maintained. • Incident recovery & management through focused root cause restoration procedures.• Plan and execute Disaster Recovery, High Availability and Business Continuity exercises.

Experience

1. VP, Program & Project Management

   Citi

   Aug 2023 — Present · Tampa, FL, US

   Strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Developed communication and diplomacy skills required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.

Education

• University of Florida

  Bachelors of Science, Business Administration and Management, General

Skills

• Mobile Devices
• Network Design
• Change Control
• Incident Management
• Technical Staff Management
• Technical Resource Management
• Integration
• Vendor Management
• Internet Protocol (Ip)
• Project Management
• System Administration
• Risk Management
• Ip
• Escalations Management
• Gsm
• Testing
• Service Delivery
• Application Support
• Technology Planning
• Software Project Management
• Operational Improvement
• Cost Control
• Solution Architecture
• Root Cause Problem Solving
• Global IT Delivery
• Voip
• Data Center
• Team Building
• Management
• Disaster Recovery
• Telecommunications
• Unix
• Voice Over Ip (Voip)
• Program Management
• Wireless Technologies
• Implementation
• Leadership
• Solaris
• Capacity Planning
• Business Continuity