Darren Milligan

About Darren Milligan

Hi, I’m Darren Milligan, a digital strategist, civic technologist, and cultural heritage…

Experience

1. Director of Digital Services

   International Trade Administration

   Jan 2024 — Present · Washington, DC, US

   My role encompasses six major areas of responsibility: 1) Lead digital transformation, improving how ITA engages and serves customers, empowers employees providing services, and optimizes service processes using digital media and technology investments; 2) Administer ITA\'s digital services portfolio, including ITA\'s flagship web presence offering a diverse portfolio of content-based, interactive, and transactional services; 3) Facilitate ITA\'s administrative and business units on opportunities for unifying customer experiences across digital channels; 4) Direct digital solution development to improve customer experience with ITA\'s programs and services; 5) Develop a long-term program management plan for achieving digital maturity; and 6) Manage contracts, budgets, and administrative oversight of the Office of Public Affairs-Digital team.

Education

• Allegheny College

  B.S., cum laude

• Centro Norteamericano de Estudios Interculturales

  20th Century Andalucian Popular Cultures

• University of Leicester

  Master of Arts (MA) (merit)

• General McLane High School

  Valedictorian

Skills

• Museums
• Web Design
• Information Architecture
• Nonprofits
• Project Management
• Wordpress
• Multimedia
• Photography
• Museum Collections
• Cms
• Interaction Design
• Html
• Social Media
• User Interface Design
• Web Development
• Art Exhibitions
• Art
• Web Content Management
• Css
• Graphic Design
• Adobe Creative Suite
• Dreamweaver
• Exhibit Design
• User Experience
• Photoshop
• Editing
• Content Management