Darren Smith
Support Manager @Pimss Data Systems Limited
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WORK HISTORY
Support Manager @Pimss Data Systems Limited
EDUCATION
Holmes Chapel Comprehensive School
GCSE
South Cheshire College
GNVQ Intermediate, Information Technology
South Cheshire College
HND, Computing
South Cheshire College
GNVQ Advanced, Information Technology
ABOUT DARREN SMITH
I am a process-driven professional with experience gained from working within a busy service desk managed service provider (MSP). Has a passion for people development, technology, and customer support. Understands incident, change, problem, and knowledge methodologies. Possesses a clear and methodical approach to planning workloads and prioritising tasks. Can build excellent relationships with customers and colleagues, striving for excellence with a right first-time approach. Within the IT industry I have skills in Application Support, incident Management, Change Request Management and approval, People Management, Budgeting, Knowledge Management, Reporting, and Managed Services. Within the Leisure Industry, I have experience in Ride Management, Front of House, Membership Sales, People Management, Customer Service, Forecasting, Budgeting and Health and Safety.
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