Darren Cornish
Group Director People Strategy & Excellence @QinetiQ
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WORK HISTORY
Group Director People Strategy & Excellence @QinetiQ
Farnborough, GB
EDUCATION
The Open University
MBA, Master of Business Admin
Keele University
BA (Hons), Philosophy, Politics, Economics
Hult Ashridge Executive Education
Business Strategy, Business Strategy
HR Guild - National Leadership Programme
Human Resources Management and Services
Chartered Insurance Institute
Associateship of Chartered Insurance Institute, Professional Insurance Qualifications
SKILLS
ABOUT DARREN CORNISH
Experienced Director in HR Strategy & Operations, Operational Service & Sales Management and Sales/Business Management for blue-chip companies. Proven expertise in transformational change, specialising in Employee & Customer Experience, Customer Service, and HR Operations with a focus on Financial Services, Defence and Utilities.Key Achievements:Delivering results across scorecardsReducing cost to serveRaising customer satisfaction and colleague engagementExpert in leading and transforming large service operations, including Analytics and Insight, Service Design, Operational Improvement, Communications & Engagement, Operational Planning & Resource Scheduling, Internal Controls & Compliance, and Financial Business Planning.Charismatic leader with a strong ability to motivate and communicate, driving high performance towards business vision. Skilled in process improvement, IT/e-commerce service opportunities, and customer relations, including B2B partnerships and third-party suppliers.Sponsor of large strategic programs, including IT and cultural transformation, delivering substantial financial benefits.
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