Darren Traynor

About Darren Traynor

As a Director of Agentic GenAI platform deployments with a background in engineering and technical project/program management spanning tech startups and automation companies, I’m skilled in leading efforts across diverse engineering teams (software, firmware, electrical, mechanical), QA, product management, sales and multiple other business stakeholders. I leverage this experience to successfully lead teams through the inception of a program all the way to its delivery/launch while creatively overcoming blockers to keep the initiative on-track.I am a business leader that excels at bridging the communication gap between customers, product managers and engineering teams, ensuring product and implementation decisions are aligned across all stakeholders and business goals. I\'m able to create and deliver presentations to all audiences (executives, engineers, sales teams) that showcase the appropriate key metrics and data for each audience. Ultimately, I am deeply passionate about developing and delivering high-quality products with a focus on frictionless integration and an intuitive user experience.

Experience

1. Associate Director, Ai Pocs and Deployments

   Netomi

   Aug 2025 — Present · Weston, CT, US

   Building and managing a high performing pre-sales Solutions Engineering team composed of prompt engineers, software engineers, solution architects and sales engineers to support pilot and proof-of-concept (POC) implementations of Netomi’s Agentic AI CX SaaS platform- Converted multiple POCs into multi-year SaaS platform contracts by leading technical discovery, solution design, and stakeholder alignment- Architecting and implementing complex POCs for F100 companies as well as SMBs across chat, voice, email and SMS channels involving action and knowledge agent orchestration to deliver clear business value from Netomi’s platform- Partnering closely with Sales and Product leadership to prioritize pipeline, in addition to shaping and building vertical specific agentic CX demos that highlight the power and versatility of the Netomi platform- Establishing and operationalizing best practices, documentation, and templates for pre-sales scoping, solution design, delivery, and handoff across the full POC lifecycle- Coordinating efforts across product, engineering, data science, and QA to build and test prototype product features to address F100 enterprise requests in an effort to secure the business.

Education

• Bucknell University

  BS, Electrical Engineering

  2005 — 2009

Skills

• Electronics
• Troubleshooting
• Engineering
• Automation
• Technical Training
• Technical Presentations
• Sales Presentations
• Crimson 3.0 Software
• Plc Ladder Logic
• Network Engineering
• Customer Support
• Testing
• Process Automation
• Product Development
• Scada
• Plc
• Product Management
• Business Development
• Manufacturing
• Presentation Skills