Darren Oakley
Presales Consultant @Synapse
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WORK HISTORY
Presales Consultant @Synapse
Manchester, GB
As a Presales Architect I am responsible for providing technical expertise and support to our sales team during the presales process. My role involves understanding customer requirements, designing customized IT solutions, and presenting proposals to prospective clients. Collaborate with the sales team to understand customer needs and objectives.Conduct needs assessments and identify technical solutions to meet client requirements. Develop and design tailored IT solutions and MSP services based on customer requirements.Create technical proposals, diagrams, and documentation to support the presales process.Deliver compelling presentations and demonstrations of proposed solutions and MSP offerings to prospective clients.Answer technical questions and address concerns during client meetings and presentations.Provide technical guidance and support to the sales team throughout the sales cycle.Act as a trusted advisor to clients, providing insights and recommendations on how technology can drive business value.
EDUCATION
University of Salford
BTEC Higher National Certificate, Business Information Technology
SKILLS
ABOUT DARREN OAKLEY
Helping to form the right solution for a business is critical, I prioritize the company’s unique needs, goals, and long-term vision, rather than simply focusing on the most profitable option (which is what you would expect but wanted to be clear about this objective). I believe the ideal solution should be tailored to address the specific challenges and requirements of the business, ensuring it’s scalable, secure, and cost-effective. By taking the time to fully understand the business\'s environment and objectives, I can then recommend solutions that drives real value and aligns with their growth strategy. For me, building trust and fostering long-term relationships is more important than maximizing short-term profits. I always aim to provide the best solution that serves the client\'s interests, leading to mutual success and lasting partnerships.I help organizations navigate the complexities of hosting solutions, whether on-premises, hybrid, or cloud. With a clear understanding of each option’s unique benefits, I provide strategic guidance to ensure businesses make the right choice for their needs.Security is a must in everything we do, and I am a strong advocate for continuous learning, which is why I’ve earned certifications such as CompTIA Advanced Security Practitioner and Security+ to deepen my expertise in this vital area.Core competencies include: Cloud Client Computing Digital transformation Storage Thin clients/management Collaboration Analytical skills Troubleshooting Endpoint security End-User Computing Communication skills Presentation skillsTECHNICAL SKILLS:Certifications: CompTIA Security +, CompTIA CySA+, CompTIA Security Analytical Professional, CompTIA CASP+, CompTIA SecurityX, Microsoft Azure Fundamentals AZ900, Dell Midrange Storage Solutions. Platforms: Windows (9x, CE, 2003, 2008, 2016, XP, Vista, 7, 10, Windows Embedded) Linux Ubuntu, Kali, ThinOS, Nmap, Wireshark.VDI: VMWare Workspace One, Horizon, Citrix, MS Terminal Server RDSH and AVD. Training ITProTV: – Windows Server 2016/2019, Windows 10/11, Hyper-V, Eliminating Malware, Cryptography, CompTIA PenTest+, AZURE, Continuing development.
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