Darren MacQueen
JPMorganChase
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WORK HISTORY
@JPMorganChase
EDUCATION
College of Building and Printing
CITY & GUILDS, Design for Print
SKILLS
ABOUT DARREN MACQUEEN
As the Lead Vice President for Shareholder Services at BNY Mellon, I oversee the delivery and changes to client financials for the EMEA region, as well as the internal controls team for breaches, errors, and complaints. With over 15 years of experience in the financial services industry, I have developed strong skills in data analysis, project management, outsourcing, and vendor relations.I am passionate about providing high-quality service to our clients and ensuring compliance with regulatory and internal standards. I lead and motivate my team of data analysts and technical support staff across several business areas, and collaborate with stakeholders and other service delivery departments. I also manage the production and outsourcing of client communications, including statements and contract notes, and drive innovation and efficiency in the process.
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