Darren Garside
Global Payments Solutions (Gps) Operations Lead Business Manager @HSBC
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WORK HISTORY
Global Payments Solutions (Gps) Operations Lead Business Manager @HSBC
London, GB
Partner with the Head of GPS Operations and his team. Working with them on their financials and payments data whilst working on varied projects within Operations, GPS and other lines of business.A large part of my role is to work with the global businesses on data, KPIs, SLAs and their charges. Working together looking at customer journeys to ensure they have DST experience possible.
ABOUT DARREN GARSIDE
I am a qualified chartered management accountant (CIMA) and Senior Business Manager with significant experience working in both Finance, Technology and Operations, excelling in partnering internal clients and liaising with all stakeholders. I am highly skilled at financial planning and analysis, data analysis, management reporting, financial control and transformation. As well as being able to work on my own, I can build a team or motivate a team already in situ to achieve the goals in place for them regardless of whether they are local or global teams.I have a proven record of working closely with clients to not only understand their business needs and determine what is needed to help them transform and drive forward their strategy but, also to make sure they meet the demands of senior management and other divisions. I am someone who takes ownership and is very comfortable working with people at all levels. I am a strong communicator and ensure any message is clear, concise and understood. I do not like to stand still, I drive change to increase productivity and efficiency within both the teams I am part of and/or manage but also within my clients organisation.My main areas of expertise include:* finance business partnering* payments data analysis* financial planning including budgeting, forecasting and financial modelling* understanding the reporting requirements of clients and delivering a package that satisfies their need for metrics and analysis* workforce strategy to help the client to achieve the balance between in-house resourcing and any requirement for outsourcing and the use of vendors* vendor relationship management* financial ownership of major requests for proposal (RFP) including devising metrics and delivering analysis to senior management, part of the vendor negotiation team and part of the team during final decision making* team player who can be an effective part of a team or manage/lead the team
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